Privacy Policy

  1. Information Collected

    FurryCare collects personal information provided by users, such as phone numbers and emails, for the purpose of delivering services and improving user experience. For purposes of home service deliveries, a user's address is also necessary which may or may not be provided until such a service is requested.


  2. Use of Information

    The personal information collected is used by FurryCare to provide services and for communication. FurryCare uses cookies to enhance user experience. Users may choose to disable cookies, but this may affect many core functionalities.


  3. Data Security

    FurryCare implements appropriate security measures to protect user data from unauthorized access or alteration, including usage of modern security technologies for protection against fraud.


  4. Sharing of Information

    FurryCare does not and will never sell, trade, or transfer user information to third parties without consent, except as required by law.


  5. Third-party Services

    The FurryCare platform uses third-party payment gateways such as BKash and AamarPay that require certain information for their data security purposes as described in their own privacy policies. The data provided to them is secure and does not contain any intermediaries for the transfer of data. Only information required by them is provided, such as the user's name, phone, email, and order details.


  6. User Choices

    Users have the right to access, modify, or delete their personal information stored on FurryCare's platform at any time given that any payment dues are fully paid and no other issues remain against their accounts.


  7. Children's Privacy

    Users that are minors in the perspective of the law must get a legal adult guardian to attest to the use of the platform. The data stored in minors' accounts are treated otherwise the same as an adults, in that they are not shared unless for services rendered.


  8. Contact Information

    Users may contact FurryCare for concerns related to privacy and any other complaints or support requests at support@furrycarebd.com from where a representative of the platform shall address the concerns or issues.


  9. Changes to Privacy Policy

    Furrycare reserves the right to update this privacy policy at any time. Users will be notified of any changes through email and on the platform when such a case arises.